Otaku Paradise Website Review

After looking for a certain hard to find stationary item, I came across independently owned web shop Otaku Paradise. The website was somewhat easy to use, my only complaints being the minimal amount of photos per product, the minimal amount of items per page, every time I went back to the catagory, I had to start on page one and go through all 25 pages to find my product, and the lack of a wishlist. Needless to say, I found my product at a good price, with good S&H charges to match. After browsing the website, and adding various things to my cart, I went to review my cart and accidentally sent my order. I quickly went to the contact information and emailed the website to inform them of my mistake and promptly received an email that confirmed that the order had been canceled for me.

I returned to the website a few days later, and perused around a bit more, and placed a different order. When confirmed, the order detail did not have my address noted, so I went to my email to ensure the proper address would be put on the package. Again, I was answered promptly and assured that the package would arrive at it's intended destination. I eagerly awaited the arrival of my package.

I received my order promptly, well packaged with a hand written note inside thanking me for my purchase and hopeful wishes for the enjoyment of my product, which was in perfect condition, and exactly as the item description had described.

RATING:

Website:

• Otaku Paradise:    
• site:     ☆☆☆☆ 4/5 stars

Site needs a few minor adjustments. Very minor.

• customer service:      ☆☆☆☆☆ 5/5 stars

The customer service is friendly, attentive, and quick with a personal touch.

I would absolutely recommend this site to anyone.